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Returns & Exchanges

RETURNS + EXCHANGES

Returns

  • We are not responsible for items lost in the mail so please confirm your shipping address before ordering.
  • Due to all items being handmade, at this time all sales are final.
  • We take pride in our work and if any corrections are needed please contact customer service at info@theklassykollection.com for options. 

Exchanges

If you receive a damaged item, please contact customer service immediately at info@theklassykollection.com.

  • Provide pictures of damaged or defective items with in 24 hours. This would be needed in cases to process claims. 
  • Approved claims will receive confirmation email detailing the availability of the item(s) and its shipping status.